Evam Canada’s Water Heater Troubleshooting Guide

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Figuring out what exactly is wrong with your water heater requires you to go through a process of elimination, starting with the most likely culprits and working your way through potential problems until you find the root cause.

When you find that your hot water heater isn’t working as it should, don’t panic – simply follow our water heater troubleshooting guide to start diagnosing the issue.

Ready to start troubleshooting? Here’s what you should look for:

  1. Water heater troubleshooting should always begin with a check of the area around the tank. A water heater leak can indicate a serious issue. If you notice leakage or pooling water at the bottom of the tank, shut the unit off immediately before examining further.
  2. The location of a leak is important. If it’s coming from the cold-water inlet or hot water outlet connections, try tightening these connections to solve the problem. However, if the leak is at the bottom of the tank, it is likely an internal issue that means the entire hot water heater will need to be replaced.
  3. If your gas water heater simply isn’t heating, check the pilot light to see if it is out. If it is, attempt to relight it according to your instruction manual. If your pilot light does turn on but does not stay lit, you may have a faulty thermocouple that needs replacement.
  4. Your water heater may not be heating properly if there is a problem with the gas control valve. If the gas valve malfunctions, it will cut off the gas supply to the burner for safety reasons and will no longer heat your water. A professional repair is highly recommended in this case.
  5. If you are getting some hot water, but it’s not hot enough for your liking, check the thermostat. The thermostat may have been lowered, turned off or it might have malfunctioned. Check to see that the thermostat is set to about 120 degrees Fahrenheit. If this does not improve the water temperature, it may need replacement.
  6. Is your hot water heater making loud rumbling sounds? There may be a build up of sediment and/or mineral deposits at the bottom of the tank. You can try draining the tank to remove the sediment and reduce the noise. A professional can assist in draining the tank completely to flush out debris.

If you have tried the above water heater troubleshooting steps and still can’t determine the problem, we recommend that you seek the assistance of a professional. A water heater specialist can evaluate your equipment and determine if it can be repaired or if it will need replacement.

To get in touch with an emergency water heater repair service immediately, call Evam Canada at 1-905-624-5544.

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Why is My Hot Water Heater Making a Loud Noise?

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Have you ever thought to yourself, “Why is my hot water heater making a loud noise”? If so, you’re among the large number of home owners in the GTA who have experienced strange sounds coming from their hot water heater.

There are many reasons why your hot water heater is making a loud noise, and each problem results in its own unique sound. While not all sounds are dangerous, it is a good idea to keep an ear out for any sudden or unusual sounds coming from your water heater.

In this article, we’ve rounded up Tags the most common water heater noises you’ll hear, what they might mean and how to start troubleshooting the issue.

Popping Noise
Popping noises while your water heater is operational are usually caused by a build up of mineral deposits at the bottom of the tank. Draining the tank or de-scaling the tank may resolve the problem. A professional’s help is suggested for this task.

Boiling Noise
Hearing a boiling sound coming from your water heater could actually mean that the water inside is boiling! Check the hot water heater’s thermostat and turn it down If you find it above 120 degrees Fahrenheit. The water is overheating and can be incredibly dangerous, causing scalding.

Screeching Noise
A screeching sound from your water heater typically indicates that the control valve at the water heater inlet is partially closed. Check this and any other control valves to make sure they are fully open to reduce the noise.

Banging Noise
A banging noise when your hot water heater first starts up could indicate a dangerous gas explosion caused by excess gas at startup. In this case, your water heater is malfunctioning and should be examined by a professional immediately.

Rumbling Sound
As water is heated and expands within the tank, it makes its way through any sediment buildup within your tank and creates a rumbling sound. Flushing the sediment from the tank is a good idea to help your water heater work more efficiently.

Humming Sound
If you have an electric water heater, the humming sound you hear is likely normal and will not cause further damage to the tank or heating element. However, if you wish to reduce the humming sound, you can try tightening the heating element.

Finding yourself stumped by one of these sounds? The experts at Evam Canada can help diagnose why your hot water heater is making a loud noise. Contact us to book a repair appointment as soon as possible so we can restore your water heater to normal!

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